DoorDash积极布局AI未来 欲成聊天机器人购物清单"配送员"

投资观察
Feb 19

美国最大食品配送平台DoorDash正通过加大研发投入,积极迎接人工智能主导的商业未来。

首席执行官Tony Xu在财报电话会议中表示,他预见DoorDash将抓住"代理型商业"兴起的机遇——这种模式下,AI机器人将代表人类用户完成购物行为。徐强调,AI智能体的普及将拓展DoorDash作为消费者与企业间中介的角色,正如当年谷歌和脸书的崛起曾助推公司发展。

"我们将成为解决客户端到端需求的最佳平台,"徐这样展望道。

数据显示,该公司去年研发成本激增41%。除AI领域外,DoorDash还计划加大自动驾驶车辆投入,包括机器人及无人机配送技术。徐将自动驾驶配送平台称为"我们正在构建的最具价值组成部分"。

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