英国通信管理局:2022年1月至2024年9月11日期间,维珍媒体客户数百万通电话可能遭客服不当处理

美股速递
Jul 08

英国通信管理局近期披露,在2022年1月至2024年9月11日这段时间内,维珍媒体客户拨打的数百万个电话,很可能被其客服人员不当处理。这一事件涉及范围广泛,时间跨度长,引发了公众对电信服务质量和客户数据安全的深切关注。作为维珍媒体的母公司,自由全球(Liberty Global PLC)的声誉与合规管理也因此面临严峻考验。

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