IBM（IBM）与 ServiceNow （NOW）今天宣布扩大合作，以应对阻碍企业大规模部署 AI 的两大障碍：AI 就绪数据问题以及遗留应用层。此次合作旨在将 IBM 的 AI、数据和自动化能力与 ServiceNow AI 平台相结合，帮助企业突破陈旧系统的束缚，让数据为 AI 所用。IBM 与 ServiceNow 计划推出联合解决方案，对老旧系统进行现代化改造，用 IBM 的企业数据能力扩展 ServiceNow 工作流数据结构，并实现自主 IT 运营，使全球大型企业能够释放智能体 AI 的变革价值。
数十年来深度交织的遗留系统是快速推进 AI 的最大障碍。IBM 与 ServiceNow 正在改变这一现状，通过构建解决方案，帮助企业在现有系统上演进而非替换，在所选的任何模型上运行 AI，并充分挖掘企业数据的全部潜力。
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