September Black Cat Complaints Gaming Company Red and Black List: Thunder Games Charging Discount Betrays Players

Deep News
9 hours ago

Black Cat Complaints released its September enterprise complaint handling red and black list, with data sourced from the Black Cat Complaints platform, reflecting companies' complaint resolution performance on the platform.

As of the end of September 2025, the Black Cat Complaints platform has received nearly 29.54 million valid consumer complaints cumulatively, with nearly 770,000 valid complaints in September alone.

To more precisely and timely showcase complaint handling situations of enterprises in different consumer segments on the Black Cat platform, the red and black lists are not only categorized by industry but also feature "Most Watched Sector Rankings" based on recent hot consumer events, providing more valuable consumer references.

Keyword: Thunder Games Charging Discount Betrays Players

The Black Cat Complaints platform received concentrated feedback from numerous players of "Daoyou Lai Wabao" (Fellow Cultivator Treasure Hunt). Players pointed out that when making in-game purchases, they repeatedly confirmed with customer service whether there were any rebate programs, and customer service stated there were no promotions or discounts. Only after reconfirmation did they proceed with charging. However, they later discovered that some players received discounts and rebates, while the game company failed to provide appropriate compensation or responses to affected players, leading to widespread dissatisfaction among players who didn't receive rebates, demanding refunds or compensation. In the past month, Thunder Games received 804 complaints, with the company failing to respond to any complaints.

Black Cat Complaints September Industry Red and Black Lists

Shared Services Black List: Zhihui Xiaolian, Guangyu Coaster Battery Swap, Yunma Technology, Youdian Station, Wukong Fast Charging, Fujian Guoman Intelligent Technology, Hello, Xiaodian Technology, Xiudian, Laidian Red List: Monster Charging, Songguo E-Bike, Jiedian, Soudian

Shopping Platforms Black List: Taobao Mall, Xianyu, Tmall, 1688, JD Mall, JD Daojia, Miaosu Home Appliances, Zhongjia Rent, Alibaba Business Advisor, Yetimall Red List: Xinyuehui Mall, Qianshan Hui, Digua Rent, Hangzhou Zaidao, Hangzhou Yueting, Aizuji, Dingdong Maicai, Haitao Duty Free, Tmall Supermarket, Caihuo Xia

Travel, Transportation & Accommodation Black List: Shanghai Paifenle Network Technology Co., Ltd., Capital Airlines, West Air, Shenzhen Airlines, Chengdu Airlines, AirAsia, Kunming Airlines, China United Airlines, Agoda, Okay Airways Red List: Chengdu Ocean Business Travel, Ctrip Travel Services, Qunar, eHi Car Rental, CAR Inc., Tuniu, Jinjiang Inn, Tuotuo E-Trip

Entertainment & Lifestyle Black List: POWERCIRCLES, WeChat, Tencent, Fenwan Island, Qianniu, Motianlu Ticketing, WeChat Business Album APP, Yinhe Zuoan, Xiudong, QQ Red List: iQiyi, Yunxi Technology, Lizhi Cloud Service, Geshou Law Firm, Jiakao Baodian, Beijing Jingtian Kechuang, Knowledge Echo, Heyou Technology, Guangdong Bozhu Law Firm, Beijing Yuda Technology

Education & Training Black List: Offcn Education, Duolingo, Shijiazhuang Xuede Zhishang Education Technology Co., Ltd., Dongao Accounting Online, Shengshi Mingde Education, HoneKid, Guangdong Zhonglian Wanjia Education, Shuilingzi Dance, Chengdu Huisi Education, Acadsoc Red List: Henan Zhong'an Jianpei, Jiaoge Pengyou E-commerce Academy, Qingcai Huaying Education, Shifang Education, Yuanfudao, Rehan Dance, TAL Education, Zhonglv Zhixue, Xiaoxiong Art Class, English Daily Practice

Finally, Black Cat reminds all consumers:

Black Cat Complaints helps consumers resolve consumer disputes without charging any fees. Any entities claiming to be platform officials or partners charging fees to resolve complaints are impersonation and fraudulent behavior. Consumers should remain vigilant, report such accounts to the platform officials promptly, and contact police.

After filing a complaint on the Black Cat platform, dispute resolution will involve direct communication between the complained enterprise and consumers. Black Cat platform will not have customer service personnel proactively contacting to assist with refunds! Please choose official channels to resolve consumer disputes and do not trust third-party institutions or individuals offering proxy refund services to avoid being deceived. If encountering fraud, please report to police promptly.

Current official channels for consumer complaints include: "Black Cat Complaints" official website (https://tousu.sina.com.cn/) "Black Cat Complaints" client (please download from legitimate app stores) "Black Cat Complaints" mini-programs (WeChat, Baidu, Alipay, TikTok)

If you discover impersonation accounts, please send the account information to Black Cat's official email: heimaotousu@vip.sina.com

To prevent personal information leaks and fraud, please note the following:

1. Before submitting complaints, carefully check whether complaint text and image evidence expose your name, contact information, address, order numbers, tracking numbers, or other private information. If submitted images involve privacy information, please hide or blur such details.

2. Please choose official channels to resolve consumer disputes. Do not trust private messages or comment section contact methods, dispute resolution channels, or accounts claiming to be staff members. Do not randomly add strangers through QQ or WeChat, especially be wary of statements like "pay money for priority processing" or "special channels available to help with refunds."

3. Do not provide bank card numbers, passwords, ID numbers, verification codes, or other information to strangers. Do not transfer money through QR codes or unknown links to prevent fraud. If encountering fraud, report to police immediately.

4. Be vigilant about international calls starting with 00, and do not easily trust displayed caller names.

5. Legitimate enterprise customer service will process refunds through consumers' original payment channels after handling complaints. If the other party requests refunds through QQ, Alipay, WeChat, website links, or other channels, please remain vigilant and avoid providing personal information or making transfers for "unfreezing fees," "verification fees," "security deposits," etc.

To concentrate resources and better serve everyone, Black Cat Complaints currently only accepts complaints related to disputes encountered during actual consumer processes. Please understand and support this policy.

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

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