As the Spring Festival approaches, JD.com's full-time delivery riders Zhu Hongqi and Chen Ruonan concluded their workday in the evening and hurried back to their residence at JD's "Courier Home" in Tongzhou, Beijing. Awaiting them were Chen Ruonan's mother, who had traveled from their hometown, their young child over one year old, as well as Chen Ruonan's sister Chen Ruojing and her husband Zhao Cunkuan, who also work as full-time riders on the same team. That evening, the family gathered around the table to share a special reunion dinner—the first time Zhu Hongqi and Chen Ruonan have celebrated the Lunar New Year in Beijing with their entire family after years of working in the city.

The reunion meal could be described as a "hundred-family feast." Zhu Hongqi, after completing over 50 deliveries that day, visited the 7Fresh kitchen he most frequently serves and ordered several Southern-style stir-fried dishes, including pancake rolls with green peppers and small fish, and Huanggou braised pork head. "I usually eat the free rider meals here, but today I wanted my mother-in-law to try it too," he said. Zhao Cunkuan brought a burger ordered for him by a regular customer through JD's instant delivery platform. He noted that such warm gestures are not uncommon: "When customers order food for us riders, it's not about variety—it's all about convenience, taste, and being filling." Chen Ruonan added milk, nuts, and other holiday gifts distributed by the station, along with慰问 gifts from the Beijing Municipal Trade Union, to the table. Traffic police officers also visited Chen Ruonan's station to offer safety reminders to the couriers and riders, bringing specially prepared traditional Beijing pastries that further enriched the "hundred-family meal."

This year marks the first time Chen Ruonan's mother and child have come to Beijing for a reunion. Previously, cramped living conditions made it difficult for the whole family to stay together comfortably. After joining JD.com in 2025, the couple moved into a 60-square-meter "Courier Home" with two bedrooms, providing enough space for the entire family to reunite in Beijing for the New Year. Chen Ruonan reflected, "With stable jobs, my mother feels more at ease. Bringing our child here also allows us to receive the company's 3,500-yuan family reunion subsidy, and we bought him a new down jacket as a New Year's gift." Since becoming a rider, Chen Ruonan has also referred her sister, brother-in-law, and uncle to work as full-time riders at JD.com.

JD.com recently announced that it has already provided 28,000 housing units for frontline employees and plans to invest 22 billion yuan over the next five years. Through leasing, self-construction, and housing security funds, the company aims to supply 150,000 "Courier Home" units, further improving living conditions for couriers and full-time riders with more flexible and diverse support measures. Currently, "Courier Homes" have been established in cities including Beijing and Wuhan. This Year of the Horse marks the first Spring Festival that many JD.com couriers and full-time riders are celebrating with family reunions in their new "Courier Homes."