Memory Shortages Impact Apple and Microsoft, But For Small Businesses It's a 'Survival Crisis'

Deep News
Jun 28

The global memory shortage is causing significant challenges across the consumer electronics industry, with the impact varying dramatically between tech giants and smaller enterprises.

Earlier this year, Mono Technologies assembled and shipped nearly 1,000 units of its flagship product, a $600 router development kit. Co-founded by Tomaž Zaman in 2024, the company's product gained initial traction among networking enthusiasts for its speed-enhancing capabilities.

Then, the memory crisis hit, causing production costs for nearly all electronic devices worldwide to skyrocket. Zaman is now uncertain about his next steps, particularly concerning the 1,300 potential customers who have already paid a $100 deposit for the next batch of products.

The cost of the 8GB DRAM memory Mono sources from Micron Technology (MU) has surged from $35 during the product's initial development to $300 today. At the three-employee company, Zaman states he hasn't decided whether to proceed with the second production run and raise the price by at least a third, or to launch a new model with 75% less memory capacity.

"Even for a router at our level, a price of $900 or $1,000 would offer terrible value," Zaman said in an interview. "But we have no choice: either raise the price or cut the specs to the bare minimum."

Zaman's predicament is becoming common across the consumer electronics market, affecting everything from iconic devices like iPads and Xbox consoles to niche products just out of testing. Costs are soaring due to a global supply crunch triggered by the AI boom, with processors and advanced systems from chipmakers like NVIDIA (NVDA) consuming ever-larger amounts of memory.

However, while tech behemoths like Apple (AAPL) and Microsoft (MSFT), which announced price increases this week, have deep financial buffers, strong supply chain leverage, and millions or billions of customers, the situation is far more precarious for a broader range of companies. Most consumer electronics firms operate on razor-thin margins and cannot confidently raise prices in an economy already strained by inflation.

Corporate Responses and Supplier Profits

The other side of the story was also evident this week.

In its quarterly earnings report on Wednesday, Micron Technology (MU) stated its latest quarterly revenue more than quadrupled, with gross margins jumping from 39% a year ago to nearly 85%, more than doubling. The report sent Micron's stock soaring 16%, contributing to a roughly 800% gain over the past year, alongside rallies for rivals SK Hynix and Samsung.

Micron said the average selling price for its DRAM memory rose more than 260% year-over-year in the third quarter. Sumit Sadana, Micron's Chief Business Officer, said in an interview that the company has long-term supply agreements in place with consumer-facing smartphone and PC companies.

"We spend a lot of time thinking about how to manage the business, the supply, and the allocation of scarce capacity to ensure we are prudent, responsible, and equitable across customers, segments, markets, and geographies," Sadana said.

The day after Micron's report, Apple (AAPL) announced price increases for several iPad and Mac products, stating it had "never seen a component price rise so much in such a short period of time." CEO Tim Cook had also previewed the hikes in an interview last week, calling the current memory situation a "once-in-a-century flood."

Within hours of Apple's announcement, Microsoft (MSFT) said it would raise the price of its Xbox Series S by $100 to around $500. In a blog post, Microsoft explained that game consoles are typically sold below their manufacturing cost.

"The price of console storage and memory has increased more than 2.5 times, and we expect it to double again by fall 2027," Microsoft said. "While the entire consumer electronics industry is grappling with the current component crisis, the impact is particularly heavy for game consoles."

Wall Street has expressed concern, with both companies' shares falling this week and underperforming major indices year-to-date. However, the panic is far more acute among companies without close ties to component suppliers and those subject to frequent cost changes and supply shortfalls.

According to a letter from a lobbying group to the Commerce Department earlier this month, multiple industries including telecommunications and medical devices, as well as retail, have raised concerns about the price increases.

Action camera maker GoPro warned investors in April that it had been informed by a memory supplier that "production schedules were being scaled back" for the memory used in its products, which would reduce its expected sales volume. The company did not respond to a request for comment.

Elaine Ferguson, co-founder of W5 Technologies, which makes communication equipment for defense contractors, is struggling to manage high RAM costs and lead times.

Earlier this year, W5 ordered a server from a major manufacturer for a satellite communications simulator slated for delivery in May. Ferguson said the price at the time of order was $8,839, compared to just $5,373 for the same server in 2020.

Since that purchase, the price has nearly doubled.

"We just ordered another one for a different sale," Ferguson said. "The price is now close to $15,000, and the lead time is completely unknown. We're lucky to get it at all."

She noted the server was originally due in May but is now expected in August. As a result, W5 provided a defense contractor client with a used server for testing and funded a team to fly on-site for installation.

Meanwhile, at Mono Technologies, Zaman is conducting research, development, and qualification for the next-generation model, though he is unsure when it will reach the market. He is also actively fundraising, hoping to find investors to support a larger-scale production run.

"The cost of manufacturing the product is simply too high," Zaman lamented.

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