Jiangsu's "Model Communities" Transform with Innovative Governance for Lasting Happiness

Deep News
Nov 22, 2025

"Now our neighborhood looks completely renewed. With meal services and childcare centers right downstairs, life has become so convenient!" Walking into the senior dining hall in Wanhu New Village, Yancheng's Tinghu District, the aroma of food fills the air. Aunt Chen's sentiments reflect the shared joy of residents in this once-dilapidated area built in 1983, now reborn as a vibrant community with "the oldest buildings but the newest lifestyle."

Wanhu New Village epitomizes Jiangsu's growing number of "model communities" undergoing transformative upgrades. From adding activity centers to pioneering property service mechanisms, the province is redefining urban living through meticulous, innovative measures that elevate residents' quality of life.

**Renovating Old Homes into Quality Spaces** Before renovations, Wanhu New Village faced leaking roofs, poor drainage, rampant illegal structures, and severe parking shortages. "Elderly and children lacked decent spaces to gather," recalled a volunteer at the new community center. To ensure resident involvement, local authorities established a five-tier coordination system and formed a 50-member "co-governance committee" of residents. An innovative "54321" service protocol was introduced—logging issues in 5 minutes, onsite response in 4 minutes, minor fixes within 3 hours, complex solutions drafted in 2 days, and follow-ups within a week. "We've resolved over 600 resident-reported issues, truly delivering on public needs," officials noted.

Upgrades extended beyond aesthetics: 369 parking spots were added in unused spaces, leased properties became elderly care centers, and illegal structures made way for parent pickup stations. Businesses contributed by funding odor-control systems at waste stations and underground cable projects, turning government-led efforts into a collaborative "symphony" of social participation.

Since 2012, Jiangsu has revitalized 16,000 old neighborhoods, benefiting 5.4 million households—evolving from basic infrastructure fixes to sustainable co-governance models.

**Property Service Reforms for Long-Term Excellence** While hardware upgrades are straightforward, maintaining quality demands systemic change. In July, Jiangsu launched a property service improvement plan focusing on transparency, innovation, and resident engagement.

Suzhou's Wujiang District pioneered a "dual-disclosure" mechanism—publicizing service details and fund flows via apps and bulletin boards. "Now we see exactly where fees go," said homeowner Ms. Zhang. Regular feedback sessions and role-reversal activities strengthened trust between property firms and residents.

Yizheng's Dongyuan Community showcased holistic innovation: mobile construction models educated residents on quality standards, multi-functional spaces served elderly and children, and revenue from charging stations/ad spaces covered fees while repaying bonds. "This 'self-sustaining' model prevents backsliding," explained Wan Mingxiang, Chief Engineer of Yizheng's Housing Bureau.

Currently, 68.4% of Jiangsu's 38,000 residential areas employ professional property services, with pilots testing digital platforms, integrated living services, and governance audits to sustain community vitality.

**Elevator Upgrades: From Hassle to Safety** In Suzhou's Wuyue Lingxiu community, 70-year-old Li Guiying no longer fears shaky rides—57 outdated elevators were replaced in 2025 through government-enterprise partnerships. Leveraging national policies, local authorities negotiated direct deals with manufacturers to slash costs. New "warranty + extended maintenance" plans ensure 24/7 onsite repairs.

Similarly, Jingjiang's Bishui Huating complex updated 15-year-old elevators via resident-led decisions, achieving 90% approval through door-to-door consultations.

From policy-guided funding to grassroots democracy, Jiangsu has turned elevator woes into safety triumphs. Each smooth ride, transparent fee, or added parking spot collectively embodies the province's commitment to livable communities—charting a high-quality urban future where "good housing" meets "great living."

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