Chagee Holdings Allocates Over 10 Million Yuan to Reward Staff and Issues Compensation Vouchers to Users Affected by Order Errors

Deep News
Oct 14

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Spots are limited, so act fast. Let us join together for this sustainable appointment! [Click to register] Economic Observer reports that Chagee Holdings Limited (CHA) has recently rolled out a series of employee incentive and user compensation measures. On the evening of October 12, it issued an internal thank-you letter and spent 13.5 million yuan to reward store employees—3.5 million yuan for team-building activities plus 10 million yuan in special bonuses.

On October 14, it issued all-category buy-one-get-one-free vouchers to users whose orders were abnormal on the day of the event, valid until October 21. This round of compensation was not distributed to all users, but only to those whose orders failed or were canceled, and was automatically issued by the system.

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