全球科技研究与咨询公司信息服务集团(ISG)发布新报告，强调美国企业对服务提供商的依赖日益加深，以构建支持人工智能的混合云基础设施。随着企业推行混合多云策略，生成式AI和大语言模型等技术快速普及，推动数据处理与存储需求大幅上升。报告凸显数据中心在转型中的核心作用，聚焦于可扩展性、高速连接和合规性等关键挑战。服务提供商正积极介入，提供必要的工具和专业知识，助力企业搭建支撑性基础设施。
研究评估了71家服务提供商，Kyndryl和NTT DATA在三个类别中被评为领导者，而埃森哲和高知特等公司在两个类别中获得认可。混合云解决方案被强调为管理关键工作负载、强化安全策略及自动化数据治理的重要手段。此外，报告还指出软件定义数据中心技术的进步，以及DevOps和容器化投资的增加，以确保应用开发的一致性和效率。
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