Alibaba VP Reveals AI Adoption Surge: 4 Million Seniors Ordered Takeout via AI During Spring Festival

Deep News
Mar 26

During the Boao Forum for Asia Annual Conference 2026 held from March 24 to 27 in Boao, Hainan, Alibaba Group Vice President Xiang Huangmei participated in a session titled "Entering the AI Era: Seizing Opportunities to Create the Future."

Xiang stated that Alibaba's consumer ecosystem is extensive, and the company has made steadfast investments in the field of AI plus consumption, from technological innovation to industrial implementation.

She emphasized, "Let me share two figures with you. During the recent Spring Festival holiday, over a span of nine days, 4 million seniors aged 60 and above used the AI service Qwen to order takeout for the first time. The second figure is that AI-related orders in county-level cities across tiers three to six surged by a hundredfold. We also analyzed that this growth is undoubtedly attributable to China's vast internet user base, mature payment systems, and diverse application scenarios, which together form the three essential foundations for the implementation of AI in consumption."

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