Release Date: December 10, 2024
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: How should we think about the plan that Chris Morris was critical in putting together, given his departure? Will the plan remain the same, and what attributes are you looking for in a new CEO? A: Kevin Sheehan, Interim CEO, emphasized that the plan remains intact and the Board, along with the management team, is committed to executing it. The search for a new CEO will focus on finding someone with strategic vision, operational execution, and financial performance capabilities. The goal is to integrate dining and entertainment into a cohesive, scalable, and profitable business model.
Q: Can you provide more detail on the guidance for EBITDA and how sales are driving that? A: Darin Harper, CFO, explained that the guidance assumes Q4 will perform similarly to Q3, with some modest improvements based on walk-in trends and forward bookings. The guidance is conservative to help investors navigate the comparability challenges due to calendar shifts and the previous year's 53-week fiscal year.
Q: How are the fully programmed remodels performing, and are they generating the expected returns? A: Kevin Sheehan noted that the initial phase of remodels is seeing double-digit growth, while subsequent remodels are experiencing mid- to high single-digit growth. The company is learning from these experiences and adjusting marketing and operational strategies to optimize returns.
Q: Is there any consideration to pulling back on the store-opening pace to focus on core operations and improve cash flow? A: Kevin Sheehan stated that there are no plans to slow down store openings due to the strong returns they generate. The company remains confident in its core strategy and believes that ongoing initiatives will yield positive results.
Q: What is the status of the marketing optimization initiative, and when can we expect to see its full impact? A: Kevin Sheehan acknowledged that marketing optimization has been challenging but remains a significant opportunity. The company is working on improving media mix, targeting, and loyalty programs. While foundational work took longer than expected, there is optimism about unlocking growth through these efforts.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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