操作违规?条款“霸王”?迅雷强制撤回会员权益引发集体投诉

消费日报网
20 Jan

消费日报网讯(记者卢岳□王鑫坤)近日,在黑猫投诉平台上出现一则超两百人的集体投诉。具体投诉内容为:消费者在淘宝官方旗舰店购买迅雷超级会员后,在2025年1月3日被强制收回或减期,严重损害其合法权益。记者获悉,上述涉诉消费者均在1月3日收到迅雷官方旗舰店的通知,称“订单价格设置错误”,并提供了两种解决方案:不退款,附赠4个月迅雷超级会员;全额退款,附赠1个月迅雷超级会员。此外,在两种方案售后有效期...

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