图一:消费者卢先生购买的迅雷超级会员时长缩短。图二:消费者叶先生与店铺客服的聊天记录。(本文图片由消费者提供)商家称“订单价格设置错误”未经消费者同意擅自更改会员权益消费者有权要求商家继续履约王久成分析认为,消费者按照最初的超级会员权益约定支付了费用,理应在约定的时间内享受相应服务,即使商家主张价格或服务标示错误,也应当与消费者公平协商解决方案,而非自行制定售后方案供消费者二选一,并擅自对消费者...
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