Release Date: February 10, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you explain how the AI credits work and how they are consumed? A: Roy Mann, Co-CEO, explained that the AI credits are part of a consumption-based pricing model, allowing all customers to use AI features. An AI action is any task performed by AI within the platform, such as creating a workflow. Customers start with a base plan of 500 credits, and additional credits can be purchased as needed.
Q: What are the assumptions behind the strong constant currency guidance for 2025, given macroeconomic challenges in Europe? A: Eliran Glazer, CFO, stated that the guidance considers stable demand trends across regions, with the US showing healthy demand and Europe stabilizing. The guidance also factors in a negative FX impact due to geopolitical issues and a strong dollar, as well as a 30% headcount growth. No revenue from AI is included in the guidance, and CRM is becoming more significant in terms of ARR contribution.
Q: How did the demand shape up in the US and Europe during the quarter, and what does it indicate for the future? A: Eran Zinman, Co-CEO, noted that US demand remained healthy and stable, while Europe showed signs of stabilization after some choppiness in November. Enterprise growth is accelerating, and overall growth retention and NDR are strong, indicating a positive outlook for 2025.
Q: What is driving the high ACV for the monday Service product, and will it continue as customer count grows? A: Eran Zinman explained that the high ACV is due to a significant overlap between existing customers and potential service customers, leading to more mature customers and top-down decision processes. This trend is expected to continue as the customer base grows.
Q: How is the search for a new CRO progressing, and what changes are being made to the go-to-market strategy? A: Eran Zinman mentioned that the search for a new CRO is ongoing, with a focus on finding someone with a proven track record in scaling up markets. The sales organization has been performing well, and there is confidence in the current management to drive results.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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