当当网俞渝:电商从业者要不断去想如何满足顾客需求

睿见Economy
25 Feb

专题:2025亚布力中国企业家论坛第25届年会

  “亚布力中国企业家论坛第25届年会”于2025年2月21日-23日召开。当当网创始人、执行董事俞渝出席并演讲。

  俞渝表示,从最早的货架式电商到平台式电商、移动电商,电商的形式一直在变,但不变的是顾客的消费需求总有没有满足的地方。

  她说做图书25年,最常遇到的两个问题是第一想不起来看书,第二好容易想起来看书了,不知道看什么书,这两个问题好像这25年没有变过。

  所以俞渝认为,无论是面对货架式电商还是社交电商,作为从业者要不断地去想怎么去满足顾客。

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