Release Date: April 17, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: How does Ipsos view the current uncertainties in the market, and are there signs of a slowdown from CPG customers? A: Ben Page, CEO, stated that while there is heightened interest in Ipsos' services due to uncertainties, it is too early to determine the full impact. There is no dramatic slowdown in CPG, but clients are cautious, waiting to see how tariffs will play out. Ipsos expects a recovery in the US in H2, and they are prepared to protect margins despite potential revenue impacts.
Q: Can you provide insights into the order book and expectations for different business activities? A: Ben Page mentioned that the order book aligns with their guidance for the year, providing positive visibility for three to four months. While pharma is picking up, potential headwinds from FDA restructuring exist. Public affairs should improve due to structural features and new management efforts in the US. Dan Levy, CFO, noted that FX impacts are unpredictable, but the effect on margins is limited as costs are in local currencies.
Q: What is the impact of the US government's cost-cutting on the Citizens business, and how is the new US management performing? A: Ben Page explained that the decline in the Citizens business is largely due to past contract losses in the US. The new management team is focused on opportunities outside the federal government. They have a detailed assessment of the US market and are confident in their strategy. Ipsos is optimistic about the new leadership's ability to drive growth.
Q: How is Ipsos leveraging AI, and what is the competitive landscape like? A: Ben Page highlighted that Ipsos is systematically integrating AI into production processes to enhance quality and speed. They are using AI for synthetic data and panels, which requires significant historical data, giving Ipsos an advantage. While competitors are investing in AI, Ipsos remains focused on disciplined implementation and maintaining a competitive edge.
Q: Can you elaborate on the potential BVA acquisition and its expected impact? A: Ben Page stated that BVA offers complementary strengths and aligns with Ipsos' culture. The acquisition will enhance scale and mutualize costs, with PRS in vivo's pack testing being a key asset. The acquisition is expected to close by late June, and Ipsos plans to integrate BVA's capabilities across its global network. Dan Levy noted that the acquisition would be margin dilutive initially but expects profitability improvements within 18 to 24 months.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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