Release Date: April 23, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: How is Chubb Ltd approaching growth strategy amid potential recession, inflation, and increased competition in property casualty insurance? A: Evan Greenberg, Chairman and CEO, stated that Chubb's strategy remains unchanged and is enduring. The company sees growth opportunities globally, particularly in middle market and small business segments. Chubb is disciplined in its approach and focuses on areas like E&S in the US, personal lines, and consumer business overseas. The company leverages technology and data to access more customers and improve efficiency.
Q: Can you provide more insight into Chubb's technology investments and their impact? A: Evan Greenberg explained that Chubb invests over $1 billion annually in technology, with about half for maintenance and the rest for development. This includes modernizing legacy systems, enhancing data analytics, AI capabilities, and improving customer and distribution partner connectivity. Technology investments help maintain and potentially lower Chubb's industry-leading expense ratio.
Q: How is Chubb managing catastrophe inflation and weather-related losses? A: Evan Greenberg noted that Chubb uses loss cost trends as a proxy for inflation. The company continuously updates its view on catastrophe risks by peril and geography, ensuring pricing and accumulation appetite align with expectations. Chubb does not provide specific guidance on future catastrophe losses due to inherent volatility.
Q: What is Chubb's approach to capital allocation in politically volatile regions like China? A: Evan Greenberg stated that Chubb is a long-term investor and remains steady in its strategy despite geopolitical volatility. The company is cautious with additional capital investments in China and focuses on growth opportunities in other regions. Chubb participates in the economic and social development of countries where it operates.
Q: How does Chubb view the competitive landscape in the property insurance market, particularly between large account and middle market segments? A: Evan Greenberg highlighted structural differences between large account and middle market segments. Large account business is more competitive and capacity-driven, while middle market requires broad geographic reach and multi-line capabilities. Chubb sees more disciplined pricing in middle market and small commercial insurance, which is less susceptible to the competitive pressures seen in large accounts.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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