Q1 2025 revenue
€ 1,068 million Group revenue, in line with expectations
New leadership in motion to put the company back on-track to return to robust growth and free cash flow generation
First reinforcement of management team
€50m cost savings initiated
Outlook 2025
Given management’s limited tenure and uncertainty linked to the macro-economic context, the Company will provide a further update on its 2025 outlook at the first-half results publication on July 30th
Capital Markets Day for Autumn 2025
Paris, La Défense, April 23rd 2025 – Worldline [Euronext: WLN], a global leader in payment services, today announces its revenue for the first quarter of 2025.
Pierre-Antoine Vacheron, CEO of Worldline, said: “Since stepping into the role of CEO, I have confirmed my views on Worldline’s strong positions and massive potential in a growing addressable market. My initial days have been focused on leveraging my experience in payments to engage with our teams and take decisive action.
Good things are happening in various geographies and segments, identified challenges are acknowledged and can be addressed with the right set up. We are already in full motion to put the company back on-track for robust growth and free cash-flow generation.
One of my top priorities is to ensure reliability in what we do and what we say; considering my limited tenure as CEO and the uncertain impact of the volatility of the global context, we will provide an update on the 2025 outlook when we release our H1 2025 results.
Changes are underway, and I will keep you updated on our progress in the coming months. We will detail our strategic direction and ambitions during our Capital Markets Day in the Autumn”.
Q1 2025 revenue by Global Business Line
Revenue | ||||
In € million | Q1 2025 |
Q1 2024* |
Organic growth (Published) | Organic growth (NNR) |
Merchant Services | 777 | 784 | (1.0%) | (3.5%) |
Financial Services | 204 | 224 | (8.9%) | (8.8%) |
Mobility & e-Transactional Services | 87 | 85 | +2.2% | +2.2% |
Worldline | 1,068 | 1,093 | (2.3%) | (4.3%) |
* at constant scope and exchange rates
Worldline’s Q1 2025 revenue reached € 1,068 million, (-2.3%) vs Q1 2024. Merchant Services was stable, including the leap year effect, while Financial Services continued to be affected by identified contract terminations. Mobility & e-Transactional Services benefited from positive momentum, notably in transport and mobility.
Merchant Services
Merchant Services’ revenue in Q1 2025 reached € 777 million, minus 1.0% vs Q1 2024. Underlying acquiring MSV and acceptance transactions respectively grew at 3.6% and 5.4% vs Q1 2024. Revenue was affected by the clean-up of merchant portfolios (one quarter to go), delivery issues in terminals, and an unfavorable product and customer mix, with a negative impact on net net revenue at (3.5%) vs Q1 2024.
The performance by go-to market was the following:
Financial Services
Q1 2025 revenue reached €204 million, (8.9%) vs Q1 2024, with the business still penalized by already identified client terminations. Excluding those terminations, revenue would be close to stable, at (1%). The performance by division was the following:
In the 1st quarter, Financial Services signed an important partnership with DNB Bank ASA, the largest financial services group in Norway. DNB will leverage Worldline's Swift Instant Connectivity to TIPS (TARGET Instant Payment Settlement) to enhance its payment infrastructure and provide seamless, reliable and real-time payment services to its clients.
Mobility & e-Transactional Services
Revenue in Mobility & e-Transactional Services grew +2.2% vs Q1 2024 to €87 million, driven by new business developments notably in France. The performance by division was the following:
Preliminary CEO assessment confirms a solid asset base and identifies routes to put Worldline back on-track for robust growth and cash generation
Worldline operates in an attractive and growing payments market, with scale, particularly in Europe. It could however be more focused and exit from businesses inherited from past acquisitions and considered as non-core.
In terms of products, Worldline has a unique range of solutions, covering the entire payments value chain, a very competitive merchant acquiring value proposition and advanced expertise to face the evolution of client needs in payments processing ; it also has a leading offering in certain segments (digital, travel, multilocal enterprise commerce) but needs to further innovate on customer experience and differentiation.
Technology stack is at scale. However, convergence towards targeted platforms needs to continue at the appropriate speed.
Worldline can leverage its expert talents and committed teams with an established local presence in its different markets as well as in low-cost countries. However, the Company needs to restore ownership and accountability and bridge gaps in its talent pool after two difficult years.
Actions implemented
In the current context of the Group, the aim is to stabilize priorities to deliver on key initiatives. The aim is to achieve this throughout the course of 2025, by bridging gaps across the organization, clarifying priorities, focusing on prioritized initiatives and empowering teams, while being selective with cash expenses
Several actions have already been implemented to ensure the fastest possible turnaround, most notably:
Discipline and selectivity on cash costs
An initiative has been taken to reduce cash cost expenses by an incremental €50 million in 2025, at no additional restructuring costs. This magnitude is compatible with the primary objective of stabilizing the business and delivering the strategic initiatives.
2025 Outlook
As a summary, Q1 organic growth is in line with expectations but vertical and product mix have been driving negative impact on the contribution margin.
Initiatives have been launched to reverse those trends, and further actions have been decided on costs to limit the potential impact of continued lower contribution margin on the free cash flow. Nonetheless, given management’s limited tenure and the potential impact of global volatility on consumption patterns, the Company needs to reassess its outlook and will provide further update at the first-half results publication on July 30th.
In parallel, the management team is working together with the Board of directors on the elaboration of a new strategic plan that will be presented at a Capital Markets Day in the Autumn, with the primary objective to drive higher return.
Appendices
RECONCILIATION OF Q1 2024 STATUTORY REVENUE WITH Q1 2024 REVENUE AT CONSTANT SCOPE AND EXCHANGE RATES
For the analysis of the Group’s performance, Q1 2024 revenue at constant scope and exchange rates as presented below per Global Business Lines:
Revenue | |||||
In € million | Q1 2024 | Scope effects** | Exchange rates effects | Q1 2024* | |
Merchant Services | 787 | 0 | -3 | 784 | |
Financial Services | 225 | -2 | 1 | 224 | |
Mobility & e-Transactional Services | 85 | 0 | 0 | 85 | |
Worldline | 1,097 | -2 | -2 | 1,093 | |
* At constant scope and March 2025 YTD average exchange rates | |||||
** At December 2024 YTD average exchange rates |
Exchanges rates effect in Q1 were mainly linked to the depreciation of the Turkish Lira while scope effects are mainly related to scope adjustment in the Financial Services division.
2024 ESTIMATED PRO FORMA
FY 2024 estimated pro forma at constant scope is presented below (per Global Business Lines):
2024 estimated proforma* | ||||||||||||||||
Revenue | Revenue | Revenue | Revenue | Revenue | Revenue | Revenue | Revenue | |||||||||
In € million | Q1 | Q2 | H1 | Q3 | 9M | Q4 | H2 | FY | ||||||||
Merchant Services | 784 | 876 | 1,660 | 873 | 2,533 | 864 | 1,736 | 3,397 | ||||||||
Financial Services | 224 | 231 | 454 | 211 | 666 | 224 | 436 | 890 | ||||||||
Mobility & e-Transactional Services | 85 | 89 | 174 | 86 | 260 | 92 | 177 | 352 | ||||||||
Worldline | 1,093 | 1,196 | 2,289 | 1,170 | 3,459 | 1,179 | 2,349 | 4,639 | ||||||||
In € million | Adj. EBITDA | Adj. EBITDA | Adj. EBITDA | |||||||||||||
Merchant Services | 387 | 430 | 818 | |||||||||||||
Financial Services | 126 | 116 | 241 | |||||||||||||
Mobility & e-Transactional Services | 30 | 38 | 68 | |||||||||||||
Corporate costs | -29 | -26 | -54 | |||||||||||||
Worldline | 514 | 559 | 1 073 | |||||||||||||
In € million | Adj. EBITDA % | Adj. EBITDA % | Adj. EBITDA % | |||||||||||||
Merchant Services | 23.3% | 24.8% | 24.1% | |||||||||||||
Financial Services | 27.7% | 26.5% | 27.1% | |||||||||||||
Mobility & e-Transactional Services | 17.1% | 21.6% | 19.4% | |||||||||||||
Corporate costs | -1.2% | -1.1% | -1.2% | |||||||||||||
Worldline | 22.5% | 23.8% | 23.1% | |||||||||||||
*at constant scope and March 2025 YTD exchange rates |
Main components of the scope effects in 2024 estimated pro forma:
PUBLISHED REVENUE TO NET NET REVENUE
Revenue | ||||||||||
In € million | Q1 2025 Published | Schemes & Partners fees | Q1 2025 Net Net | Q1 2024 Published* | Schemes & Partners fees | Q1 2024 Net Net | OG% Q1 Published | OG% Q1 Net Net | ||
Merchant Services | 777 | (215) | 562 | 784 | (202) | 582 | (1.0%) | (3.5%) | ||
Financial Services | 204 | (2) | 202 | 224 | (2) | 222 | (8.9%) | (8.8%) | ||
Mobility & e-Transactional Services | 87 | 87 | 85 | 85 | +2.2% | +2.2% | ||||
Revenue | 1,068 | (217) | 851 | 1,093 | (204) | 889 | (2.3%) | (4.3%) | ||
* at constant scope and exchange rates |
Schemes & Partners fees = scheme fees + kickbacks PM03 + full buy-rate
FORTHCOMING EVENTS
INVESTOR RELATIONS
Laurent Marie
E laurent.marie@worldline.com
Peter Farren
E peter.farren@worldline.com
Guillaume Delaunay
E guillaume.delaunay@worldline.com
COMMUNICATION
Sandrine van der Ghinst
E sandrine.vanderghinst@worldline.com
Hélène Carlander
E helene.carlander@worldline.com
ABOUT WORLDLINE
Worldline [Euronext: WLN] helps businesses of all shapes and sizes to accelerate their growth journey – quickly, simply, and securely. With advanced payment technology, local expertise, and solutions customised for hundreds of markets and industries, Worldline powers the growth of over one million businesses worldwide. Worldline generated a 4.6 billion euros revenue in 2024. worldline.com
Worldline’s corporate purpose (“raison d’être”) is to design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. Worldline makes them environmentally friendly, widely accessible, and supports social transformation.
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DISCLAIMER
This document contains forward-looking statements that involve risks and uncertainties, including references, concerning the Group's expected growth and profitability in the future which may significantly impact the expected performance indicated in the forward-looking statements. These risks and uncertainties are linked to factors out of the control of the Company and not precisely estimated, such as market conditions or competitors’ behaviours. Any forward-looking statements made in this document are statements about Worldline’s beliefs and expectations and should be evaluated as such. Forward-looking statements include statements that may relate to Worldline’s plans, objectives, strategies, goals, future events, future revenues or synergies, or performance, and other information that is not historical information. Actual events or results may differ from those described in this document due to a number of risks and uncertainties that are described within the 2024 Universal Registration Document filed with the French Autorité des marchés financiers (AMF) on April 14, 2025, under the filling number: D.25-0257.
Revenue organic growth and Adjusted EBITDA improvement are presented at constant scope and exchange rate. Adjusted EBITDA is presented as defined in the 2024 Universal Registration Document. All amounts are presented in € million without decimal. This may in certain circumstances lead to non-material differences between the sum of the figures and the subtotals that appear in the tables. 2025 objectives are expressed at constant scope and exchange rates and according to Group’s accounting standards.
Worldline does not undertake, and specifically disclaims, any obligation or responsibility to update or amend any of the information above except as otherwise required by law.
This document is disseminated for information purposes only and does not constitute an offer to purchase, or a solicitation of an offer to sell, any securities in the United States or any other jurisdiction. Securities may not be offered or sold in the United States unless they have been registered under the U.S. Securities Act of 1933, as amended (the “U.S. Securities Act”) or the securities laws of any U.S. are exempt from registration. The securities that may be offered in any transaction have not been and will not be registered under the U.S. Securities Act or the securities laws of any U.S. state and Worldline does not intend to make a public offering of any such securities in the United States.
Attachment
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