小鹏汽车APP偶发远程控车指令响应不及时情况

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IT时代网讯,据小鹏 汽车 公司核查,近期小鹏汽车 APP 个别用户因网络信号波动或网络系统临时性延迟,偶发远程控车指令响应不及时的情况。此问题导致用户自动解锁、锁车出现问题,小鹏汽车工程师在获取日志“加急核实”超过一个工作日后,未能给出有效回复。根据小鹏车主提供的官方服务群聊截图显示:4月29日11:48前,小鹏远程工程师进入群聊获取日志;4月29日15:25,小鹏远程工程师询问车主是否有其他...

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