Release Date: April 28, 2025
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
Q: Can you explain the reasoning behind the second quarter top line guidance, which seems to imply an acceleration in the year-over-year rate of decline? A: Jim Maloney, CFO, explained that the guidance reflects the timing of promotions. A successful promotion in Q1 led to a year-over-year improvement in new coaches, which impacted Q2 projections. The company does not plan similar promotions in Q2, affecting the guidance. However, this does not imply a continued trend of acceleration in decline for future quarters.
Q: How has the introduction of GLP-1 medications impacted the coaching community? A: Nicholas Johnson, Chief Field Operations Officer, noted that GLP-1 medications have required retraining for coaches to adapt to the new environment. While initially disruptive, new coaches who have only known the GLP-1 environment are performing well. The focus is on lifestyle transformation, and many coaches have experience with GLP-1, either personally or through clients.
Q: What is the current status of the ASCEND product line, and how has it progressed? A: Jim Maloney, CFO, stated that the ASCEND line continues to perform in line with expectations, with orders in the mid-teens percentage of total orders by the end of Q1. This aligns with the company's projections for the product line.
Q: How will the shift from company-led marketing to investing in coaches impact SG&A expenses? A: Jim Maloney, CFO, explained that while there will be some reduction in company-led marketing, it was not a large percentage of revenue compared to coach compensation. The focus will be on reactivation efforts, which have proven effective, and the impact on SG&A will not be dramatic.
Q: What are the costs associated with being on a GLP-1 medication and the supporting nutritional programs? A: Dan Chard, CEO, mentioned that the majority of clients on GLP-1 drugs use the OPTAVIA 5 & 1 program, costing roughly $400 per month. This covers 80% of their daily meals. LifeMD offers telehealth services for less than $20 per month, with most clients using their own insurance for GLP-1 medications.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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