陈炯介绍,贝壳在 AI 应用实践中取得多项成果:通过AI整合后端、前端与测试岗位,提升产研效率,大幅缩短交付周期;通过 AI 布道师推动 AI 普惠,组织 AI 大赛孵化出夸夸机器人、喜报生成器等智能体,助力业务场景优化;推出“孙小圣”助手,替代人工完成经营管理中的重复工作,还能提供情绪价值;运用“绘练”模拟客户角色,辅助经纪人训练,提升服务质量。
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