京东客服回应外卖超时

美港电讯
07 May

【京东客服回应外卖超时】金十数据5月7日讯,今日午间,京东外卖超时登上微博热搜,有多名网友反映近期订购外卖时出现没有骑手接单、外卖超时等情况。对此,京东客服表示,高峰期可能确实会出现骑手接单有延迟的情况,外卖订单配送情况与用户所在城市、订餐时的天气等因素均有关,非特殊情况下一般能准时送达,但高峰期或天气影响情况下可能会有所延迟,平台目前也有超时20分钟免单的活动。

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