京东外卖系统短暂故障,京东对于超时20分钟的订单予以免单

时代财经
14 May

  5月14日午间,“京东外卖崩了”话题登上微博热搜,多地用户反应遭遇订单长时间滞留、商家接单系统失灵等问题。京东集团方面回应时代财经称,因京东外卖618活动订单量暴涨,导致系统出现短暂故障,目前已全面恢复。为表达歉意,系统故障期间,订单送达超时20分钟的用户,京东外卖将予以免单;针对订单送达超时不到20分钟的用户,以及订单超时20分钟未送达最终取消订单的用户,均赠送1张25-20的代金券。同时,对于因系统故障导致损失的商家,京东将全额赔付,并确保骑手不会因系统问题担责。(时代财经庞宇)

(文章来源:时代财经)

Disclaimer: Investing carries risk. This is not financial advice. The above content should not be regarded as an offer, recommendation, or solicitation on acquiring or disposing of any financial products, any associated discussions, comments, or posts by author or other users should not be considered as such either. It is solely for general information purpose only, which does not consider your own investment objectives, financial situations or needs. TTM assumes no responsibility or warranty for the accuracy and completeness of the information, investors should do their own research and may seek professional advice before investing.

Most Discussed

  1. 1
     
     
     
     
  2. 2
     
     
     
     
  3. 3
     
     
     
     
  4. 4
     
     
     
     
  5. 5
     
     
     
     
  6. 6
     
     
     
     
  7. 7
     
     
     
     
  8. 8
     
     
     
     
  9. 9
     
     
     
     
  10. 10