5月18日,在线旅游平台去哪儿旅行(以下简称去哪儿)迎来成立20周年。CEO(首席执行官)陈刚在周年演讲中回顾了公司从垂直搜索引擎转型为独立OTA(在线旅游代理)的三次创业历程,并宣布以“用AI改写行业”为核心的第四次创业正式启动。去哪儿CEO陈刚 图片来源:企业供图陈刚表示,AI(人工智能)技术已成为去哪儿内部运营的重要引擎。目前去哪儿社交媒体增长工作的70%以上由AI完成。在智能客服领域,AI...
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