IT之家 5 月 21 日消息,彭博社发现,亚马逊近日进行了大规模历史订单退款,甚至有人突然收到早在 2018 年就购买并退回的产品的退款。亚马逊发言人周二承认正在向客户退款,但拒绝透露退款金额或总金额。亚马逊向客户发送的邮件显示:“通过近期内部审查,我们发现极少数退货案例因无法验证退回商品真实性而长期未处理。我们本可以更清晰(且更早地)通知这些客户以协助解决问题。鉴于时间跨度较长,我们决定站在...
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