红星资本局5月23日消息,近日,一位江西南昌消费者反映其家属从山姆会员超市购买的“鲜美肉包”中吃到了疑似玻璃的透明异物。该产品由山姆会员店及沃尔玛(中国)投资有限公司认可的经销商专卖,包装外观显示“馅料饱满,纯手工包制”。
截图自微博
针对此事,沃尔玛方面相关人士回应称,“了解到相关情况后,我们高度重视,立即展开了自查。经初步调查,同批次产品中未发现异常,近期门店也没有收到其他会员反映类似的情况。有关异物来源还在进一步排查中。为谨慎起见,门店已经全批次下架封存该商品。”
该人士还称,“对给会员带来的困扰,我们深表歉意,我们正与会员保持积极沟通,妥善处理后续事宜。”
据江南都市报此前报道,该消费者发现异物后立即拍照并联系山姆客服进行投诉,对于客服提出的补偿一张300元的优惠券表示并不满意。
(文章来源:红星资本局)
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