近日，中国平安以《关于做好金融‘五篇大文章’的指导意见》为指引，通过‘综合金融+医疗养老’战略优势，构建养老金融大生态。平安深耕养老三大支柱，打造投资、保险、医疗、养老四大平台，覆盖全国75个城市，服务超19万名客户。同时，平安构建‘953’AI科技底座，日均处理数据超10亿条，推动全面数字化转型，赋能主业降本增效。截至2025年3月，平安AI坐席服务量达4.5亿次，智能理赔减损34.2亿元。
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