广汽传祺车机服务“终身免费”陷质疑:在线导航使用5年后失灵,客服称需充值

澎湃新闻
07 Jun

近日,广州车主任先生向澎湃公众互动平台“服务湃”(https://tousu.thepaper.cn)投诉称,其2020年9月购买的广汽传祺GS4车型,在购买时被告知智能车机系统的在线导航、升级、远程控制等基础功能“终身免费”。然而,车辆使用近5年后,车机导航功能突然无法正常联网使用,咨询客服后被告知需付费充值流量。广汽传祺相关人员对此回应澎湃新闻称,导航中基础功能是免费的,但“查询目的地”和“...

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