6月7日是高考首日，美团面向全体骑手发布倡议与承诺。美团倡议骑手在送单途中遇考生或家长忘带证件、文具，或因交通影响应试等突发状况，在确保自身安全前提下尽力协助。对于帮助考生的骑手，美团设置奖励机制：获考生、家长及主管部门表扬的骑手，将获 “先锋骑手” 称号，最高可得2000元奖金；重大助人事迹经认定后重奖。
此外，美团还考虑到因高考封路、助人应急、护送学生高考等情况，可能会导致订单超时和取消。平台承诺，对于这些情况，骑手们在 App 端发起申诉时备注或致电客服，平台将予以免责。
为了给考生们创造一个安静、安全、畅通的考试环境，美团还向骑手们发出 “传递温暖 静音护航” 的倡议。骑手们途经考点周边区域时，需减速慢行、规范停车、避免鸣笛、声音放轻。
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