长汽(02333.HK)应用AWS全渠道解决方案建设全球联络中心

阿斯达克财经
Yesterday

亚马逊(AMZN.US)  旗下AWS举行亚马逊云科技中国峰会,宣布长城汽车(02333.HK) 通过应用AWS的全渠道解决方案Amazon Connect,已构建全球联络中心,实现全球客服从统一渠道、客户投诉分级与跟进、闭关管理至统计考核等环节的全链路优化。目前系统已在荷兰投入使用,并计划在全球8个国家陆续部署,预期可全面提升长汽的海外售后服务质量和客户满意度。(gc/j)(港股报价延迟最少十五分钟。沽空资料截至 2025-06-19 16:25。) (美股为即时串流报价; OTC市场股票除外,资料延迟最少15分钟。)

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