超8000元的学而思学习机,真人答疑变AI?有家长质疑“背刺”,客服回应

红星新闻
20 Jun

近日,红星资本局注意到,有消费者在社交平台上反映,其花费8000多元购买的学而思学习机,一年后突然被取消了“真人随时问”功能,并且无法续费。学而思是上市公司好未来(TAL.US)旗下品牌。“真人随时问”是此款学习机的核心卖点之一,有消费者表示,此前购买该学习机正是看中此功能。对此,学而思客服回复称,“真人随时问”功能只有一年有效期,暂时未开通续费功能。学而思淘宝旗舰店中,该款学习机的宣传页面,并...

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