中国电信回应用户亲情号码乱扣费:偶发问题 已退还费用

快科技
Jun 19, 2025

快科技6月19日消息,日前,中国电信江苏公司发布情况说明,针对媒体报道的“亲情号码扣费错误”问题进行回应。经调查核实,该用户近期申请办理亲情网业务,根据业务内容,亲情网内的号码互拨免通话费。但由于偶发平台延迟问题,该用户业务未能立即生效。在业务生效前,用户拨打亲情网网内成员产生少量费用,次日早上业务生效后便无额外费用发生。目前,中国电信江苏公司已退还相关费用,并积极与用户沟通。据媒体报道,事情起因...

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