理想汽车回应车主App被陌生手机号码改绑:账号并未被盗,不存在用户信息泄露

市场资讯
03 Jul

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近日,有媒体报道称,一位理想L8 Pro车主表示,其理想汽车App账号莫名被一个陌生手机号码改绑,车控权限与账户财产一并被“盗取”,车子被迫回到“待激活”状态。

对此,理想汽车方面回应《每日经济新闻》记者称:“经核实,账号并未被盗,不存在用户信息泄露,信息安全一直是我们的安全红线。相关用户遇到的情况,实际是由用户认证系统出现问题导致账号绑定异常所致。我们已紧急修复并优化了认证登录系统,后续将避免此类问题发生。该问题属于极个别问题,工作人员已向用户进行了解释,也获得了用户的认可。”

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