据中新网，近日，三大运营商纷纷表示推进行风纠风，落实2025年工信部工作部署，承诺“民有所呼、我必有应”，维护行业生态，切实回应客户关切。 21日，中国移动举行发布会推出“透明消费，明白办理”“主动提醒，放心使用”“套餐变更，限时办结”等十项服务承诺。 中国联通在近日举行的合作伙伴大会期间表示，推出四个方面十六项举措，其中包括精简资费套餐方案种类和数量，资费公示做到分类清晰；业务协议关键要素加黑加粗显示等。 中国电信20日表示，规范服务提供，提升服务水平，推出九项措施，包括征得用户同意后开通电信业务，让用户明白消费；规范业务退订办理流程；未公示套餐不销售等。
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