LG Uplus Signs Agreement with OpenAI to Jointly Develop Agentic AI Contact Center

MT Newswires Live

Jul 28

LG Uplus (KRX:032640) signed a memorandum of understanding (MOU) with OpenAI to jointly develop an Agentic AI Contact Center, the South Korean mobile network operator said in a Monday release.

The agreement will bring together OpenAI's Application Programming Interface (API) with LG AI Researcher's ExaOne to develop a customer consultation AI agent, which will offer customized, multi-engine AI models for corporate customers, according to the release.

Shares of LG Uplus fell nearly 2% in recent trade.

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