美国航空公司:AI定价是“诱饵和转换”行为

华尔街见闻
25 Jul

美国航空集团 (AAL)首席执行官罗伯特·伊索姆(Robert Isom)批评了使用 人工智能 (AI)定价机票的做法,称其“不恰当”,因为它可能会欺骗旅客。“消费者需要知道他们可以信任美国航空……这不是诱饵和转换。这不是欺骗。” 达美航空 正在测试人工智能技术,以帮助其网络定价,但表示不会使用该技术根据个人信息向客户提供个性化服务。一些美国议员,包括参议员鲁本·加列戈、理查德·布卢门撒尔和马克·...

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