ServiceNow Inc., in collaboration with Oxford Economics and Pearson, has published groundbreaking research analyzing AI maturity and skills within the global market, with a significant focus on India. The research underscores India's rapid advancement in AI maturity, surpassing other markets in the Asia-Pacific region. According to the ServiceNow AI Skills Research 2025, conducted with Pearson, Agentic AI is anticipated to redefine 10.35 million jobs in India by 2030, signaling a transformative shift from process-driven tasks to purpose-led innovation. This transformation presents an unprecedented opportunity for India's workforce, emphasizing the need for enterprises to cultivate AI skills that enable employees to critically engage with AI processes and data. The findings highlight the potential for India to set global standards in responsible AI innovation, fostering an AI-powered economy that elevates human potential across various roles.
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