Five9 Inc. Partners with Epic to Launch Integrated Contact Center Solution for Enhanced Healthcare Communications
Reuters
Aug 14
Five9 Inc. Partners with Epic to Launch Integrated Contact Center Solution for Enhanced Healthcare Communications
Five9 Inc. has announced a new partnership with Epic, one of the most widely used electronic health record (EHR) systems globally, to launch Five9 Fusion for Epic. This integration is designed to enhance healthcare communications by embedding advanced contact center capabilities directly within Epic. The collaboration aims to deliver faster, hyper-personalized patient experiences and streamline workflows by enabling agents to engage with patients from a single interface without additional complexity. The partnership marks a significant advancement in patient engagement, allowing healthcare providers to focus on delivering exceptional care experiences at scale.
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