Medirom Healthcare Technologies Inc. Reports Strong July 2025 KPIs with High Sales Per Customer and Increased App Users
MEDIROM Healthcare Technologies Inc., a holistic healthcare company based in Japan and listed on Nasdaq, has reported its key performance indicators for July 2025. The company served a total of 76,544 customers, with sales per customer averaging JPY 7,389. The customer repeat ratio stood at 77.0%. In its Salon Operation Business, MEDIROM noted that the sales per customer remain high at ¥7,389, which is approximately ¥2,583 above the previous figures. In the Health Tech Business segment, which includes the Lav® on-demand training application, MEDIROM has entered into contracts with 101 corporate insurance associations. The cumulative number of users of the Lav® app has exceeded 10,000 people, totaling 10,842 individuals. This segment is expected to grow due to the increased adoption of Information and Communication Technology (ICT) in health guidance programs, partly driven by the impact of COVID-19. The company aims to meet the nationwide target set by Japan's Ministry of Health, Labor and Welfare for specific medical checkup and guidance implementation rates.
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