每经记者|赵雯琪 每经实习编辑|余婷婷 近两日,有多名用户反映美团“订单退款未到账”问题,引发一些网友“追查订单”。 8月24日23:57,美团客服官方微博账户发布一则说明称,已紧急成立专项客服团队,并针对各类社交媒体等渠道反馈的订单,进行专项搜集、查询、追溯。目前,已修复退款信息滞后问题,将帮助用户追溯每一笔担心的订单。 图片来源:新浪微博@美团客服小美 “如果用户收到...
Source Link每经记者|赵雯琪 每经实习编辑|余婷婷 近两日,有多名用户反映美团“订单退款未到账”问题,引发一些网友“追查订单”。 8月24日23:57,美团客服官方微博账户发布一则说明称,已紧急成立专项客服团队,并针对各类社交媒体等渠道反馈的订单,进行专项搜集、查询、追溯。目前,已修复退款信息滞后问题,将帮助用户追溯每一笔担心的订单。 图片来源:新浪微博@美团客服小美 “如果用户收到...
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