招行应变:AI潮下的财富新坐标

财经杂志
Aug 26

招行始终清醒:技术并非用来炫技的工具,而是让服务传递温度的载体,终究要回归到服务人的本质上来文|吴霏 编辑|张静像电影《钢铁侠》中贾维斯一样的AI智能助手,正试图让专业的财富管理融入普罗大众的日常金融生活,并为他们带去更实在的价值和更便捷的体验。深夜23时,刚结束跨洋会议的创业者王雨打开招商银行App,轻声询问智能客服助理:“最新入账的数十万现金,我可以配置哪些资产?”1分钟后,对话框主动弹出了...

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