AI抢人类饭碗!Salesforce裁掉4000员工

GPLP
Sep 08

据多家媒体报道,Salesforce首席执行官马克·贝尼奥夫在一场公开讨论中透露,该公司已利用人工智能技术大幅削减了客户支持部门的员工数量,达到4000人。对此,贝尼奥夫称,“我们将客户支持团队从原来的9000人缩减到了现在的约5000人,这一变化主要得益于AI技术的应用。它极大地提升了工作效率,使得我们不再需要那么多的人力资源。”作为AI应用的先行者,Salesforce已经成功组建了一支名为“...

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