据《商业内幕》报道,谷歌云CEO托马斯・库里安近日指出,人工智能并非用于取代员工,而是帮助员工适应工作节奏的技术工具。他明确表示不认同"AI将全面自动化人类工作岗位"的过度宣传。库里安强调,AI在可预见的未来将发挥弥补员工能力与目标差距的作用。他以谷歌云推出的客户互动套件为例,说明这套AI工具旨在提升客户服务质量,而非取代客服岗位。实际应用数据显示,使用该系统的企业并未出现大规模裁员情况。这一观点...
Source Link据《商业内幕》报道,谷歌云CEO托马斯・库里安近日指出,人工智能并非用于取代员工,而是帮助员工适应工作节奏的技术工具。他明确表示不认同"AI将全面自动化人类工作岗位"的过度宣传。库里安强调,AI在可预见的未来将发挥弥补员工能力与目标差距的作用。他以谷歌云推出的客户互动套件为例,说明这套AI工具旨在提升客户服务质量,而非取代客服岗位。实际应用数据显示,使用该系统的企业并未出现大规模裁员情况。这一观点...
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