赛富时(CRM.US)与Anthropic合作 引入Claude模型为受监管行业提供AI工具

智通财经
Oct 14, 2025

智通财经APP获悉,专注于客户关系管理软件(CRM)领域的美国云软件巨头赛富时(CRM.US)与Anthropic今日联合宣布达成合作,将利用Claude模型为受监管及数据敏感型行业提供人工智能工具。

作为赛富时"Agentforce 360"平台的基础模型,Claude将成为金融服务、医疗保健、网络安全和生命科学领域的优选模型,有望提升客户服务与工作流程效率。赛富时还已将Claude集成至Slack平台,为企业运营提供对话式AI功能。

赛富时CEO马克·贝尼奥夫表示,"通过将赛富时直接融入Claude,并将Claude的智能集成至赛富时与Slack,我们正赋予每家企业以全新方式工作的能力,""通过将Anthropic的世界级模型与Agentforce 360的信任度、可靠性、准确性及扩展性相结合,我们正为各行各业实现可信、具身化的AI,助力客户达到生产力、创新与增长的新高度。"

Anthropic首席执行官暨联合创始人达里奥·阿莫迪补充道,"受监管行业既需要前沿AI能力,也需在部署至敏感系统前建立相应保障机制,""我们构建的Claude可同时满足这两点:卓越性能与安全保障。"

赛富时同日还宣布与OpenAI建立新合作关系。

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