用户手机被保护性关停?中移动致歉:已协助客户依法合规完成号码复通

澎湃新闻
Oct 16

中国移动回应男子从尼泊尔归国遇手机“保护性关停”一事。  10月16日,中国移动新疆公司发布关于客户回国后手机“被保护性关停”的情况说明。说明指出,经核查,9月19日,李先生使用的号码被系统判定存在风险导致关停。由于境外网络原因,我公司发送的两条停机前提醒短信并未成功触达。10月5日,李先生回国后拨打10086要求复通,因客户表示该号码非本人实名登记,客服无法为其完成在线视频复通。后续至10月16...

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