10月23日，摩根士丹利表示，亚马逊将仓库人力员工替换为机器人，每年可为其节省高达40亿美元。摩根士丹利预计，到2027年，亚马逊通过机器人自动化每年可节省20亿至40亿美元，因为机器人将每个订单的履约成本降低20%至40%。
亚马逊首席执行官Andy Jassy指出，亚马逊最先进的机器人仓库已经将成本降低了约25%，目前有超过100万个机器人在提升效率和交货速度。报告还显示，自动化可能会消除16万个美国工作岗位，如果下一代仓库能更快扩展，可能节省约100亿美元。分析师对亚马逊前景持乐观态度，指出其AWS增长、零售表现以及人工智能驱动的机器人效率提升。
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