美团新功能:骑手可屏蔽恶意用户

第一财经
Oct 31

第一财经了解到,美团骑手APP内已全面上线“屏蔽恶意用户”功能。  当骑手在配送过程中遭遇辱骂骚扰、索要个人信息、醉酒滋事等不当行为时,可选择通过上传录音、录像或聊天记录等作为凭证,申请屏蔽该用户,一年内骑手将不再接收其订单。每位骑手最多可屏蔽2名用户,屏蔽期为365天,期满自动解除,骑手也可随时主动调整名单。  为了同时保障用户的体验不受影响,即使某位骑手屏蔽了某位用户,系统也会自动匹配其他骑手...

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