海底捞“联姻”火山引擎 用AI“涮”出火锅行业新未来

21世纪经济报道
Oct 29

当沸腾的火锅遇见冷静的AI,会碰撞出怎样的火花?面对行业同质化竞争与增长瓶颈,海底捞正通过全面拥抱人工智能,在提升顾客体验与运营效率的深水区中,探寻新的增长点。  近日,海底捞信息科技部统筹负责人杨炫之表示,“我们相信AI能给用户带来改变,也能给企业带来新的动力,让我们的企业变得更好,这件事情很重要,很多餐饮企业还在犹豫,但我们已经在做了。”  海底捞向来敢于做行业第一个“吃螃蟹”者,从最早试水...

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