10家航司因“过度锁座”被约谈背后:飞机选座到底该不该收费?

第一财经
Nov 27, 2025

近日,江苏省消保委约谈十家航空公司的消息引起舆论关注,10家航司涵盖了包括三大航在内的主流航司。约谈的内容聚焦“机票锁座”,江苏省消保委近期选取了上述被约谈的10家航司作为调查对象,通过消费者实际购票、线上选座的方式,对上述航司的官方购票App进行了摸查,重点关注锁座比例、锁座范围、兑换模式及客服解释口径等内容。结合调查结果,江苏省消保委通报了机票锁座存在的四个问题,其中包括“优质座位过度锁定,...

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