外卖新规聚焦“幽灵外卖”“爆单”等问题,淘宝闪购、美团、京东回应

JQman科技网
Dec 05

淘宝闪购、美团、京东三大外卖平台宣布,将自愿执行市场监管总局发布的《外卖平台服务管理基本要求》推荐性国家标准。此前,三大平台深度参与了该标准的研制。该标准涵盖商户管理、价格行为、配送员权益、消费者保护等方面,针对“幽灵外卖”“爆单”等问题提出具体管理办法,规范平台收费,保障配送员权益,并防止大数据杀熟与个人信息泄露。2015至2024年,中国餐饮外卖市场规模快速增长,外卖服务已成为超半数中国网民的...

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